General Policy for Returns: If your product arrived to you damaged we will gladly provide you with a refund. You must return the it em to us, once we receive it we will process the refund. You have 45 days to make a claim for a refund, to claim a refund for shipping damage email emor@daydreamerinteractive.com and make sure to include your Order Number so we can better serve you.
Lost in Shipping? Anyone who's ever ordered something online knows that every once and awhile an order gets lost in shipping. Here at Day Dreamer Interactive we ship all our products with insurance, if you do not receive your order in 45 days please contact us to deal with the matter.
